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: Logistics and Supply Chain Management
Logistics and Supply Chain Management:
Creating Value-Adding Networks
Martin Christopher
Financial Times Prentice Hall, 2005, ISBN: 0273681761
 In today's highly competitive global marketplace, the pressure on organisations to find new ways to create and deliver value to customers grows ever stronger. There is a growing recognition that it is through logistic efficiency and effective management of the supply chain that the twin goals of cost reduction and service enhancement can be achieved.
Enhanced by diagrams, case-studies and chapter summaries, Logistics and Supply Chain Management looks at the tools, core processes and initiatives to ensure businesses gain and maintain their competitive advantage.
Key topics covered by Logistics and Supply Chain Management include:-
- the idea of a customer-driven logistics system based upon identified service priorities and a customer base segmented according to service requirements
- the many ways in which logistics management can impact on overall return on investment and, ultimately, shareholder value
- logistics performance indicators; the concept of competitive benchmarking and the principles behind the balanced scorecard
- globalisation: structuring a global logistics network, outsourcing and the co-ordination of network partners
- the logistics implications of JIT and how developments in information technology have been harnessed to access its power.
New to this edition:
- new chapters on logistics and customer value, integrated logistics and netwrok logistics.
- more emphasis on responsiveness, reflecting increased volatility of demand in many markets.
- new chapter on managing risk in the supply chain.
Responsivesness, reliability, resilience and relationships - the basis for successful logistics and supply chain management.
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